Medical Software Knowledge
Jose Health IT have developed strong relationships with most health software vendors and are always in tune with new developments and updates. A small list of the applications we support:
1
Years of Medical IT Experience
1
Medical Doctors supported
1
Days a Week Support
Clinic Network Solutions
New Medical Clinics
Managing the entire project management lifecycle:
From Medicare registration and all accreditation requirements (if relevant), Builder communications requirements, Telecommunication to IT system implementation and Medical IT Training.
Network Solutions
»» Traditional Local Area Network (Single & Multisite Networks) »» Telehealth Solutions »» Virtual Cloud Desktops »» Cloud Solutions »» Microsoft AZURE Cloud Solutions »» »» Terminal Server Network »» Virtualisations »» »» Microsoft Sharepoint Solutions – MANy others
Telehealth Virtual Solutions
Implementing different Telehealth solution on a variety of different platforms
Security and Data Protection
Our service model adheres to current accreditation Standards. Our focus revolves around complete data protection, data recovery and Muti-Layer /security / data redundancy methodology.
IT/IM Management (Entire System Life Cycle)
We manage the entire IT/IM infrastructure and proactively manage the site. (Network, Software, remote access, Telecommunications, Clinical/Practice Software, Medical Results, Secure Messaging…everything).
Independent IT Audits and Reviews (Annual)
Conduct independent IT audits and reviews and work with your existing IT provider to adhere to all current Medical IT Standards.
Medical IT Documentation / Workflow Management
Providing users with over 22 years Medical IT documentation experience to ensure all documentation is relevant and current. Assisting clinics with system workflow strategies and tools such as Microsoft SharePoint.
Database Migration
Database conversion/migration for most Clinical/Practice Management applications –
on/migration for most Clinical/Practice Management applications – our specialist data team has completed 100s
IT/IM Support (Day to Day)
IT Support (Level 1 – 3)
Our approach is simple – the clinic must always continue to operate.
We provide remote/onsite support for all IT/IM day to day requirements as they arise, but work predominantly on a pro-active service model with minimum interruption to workflow. Almost all our work is performed using remote technologies, not only allowing for rapid, almost instantaneous response times, but also removing restrictions of distance. Patient care / business issues take absolute priority and are acted upon immediately.
Live Performance Monitoring
All networks are monitored in a live production environment.
IT Preventative Maintenance
Preventative Maintenance on all server types/ security verification / medical databases / data restores/ mounting to verify data integrity with full reporting.
E-Health/Digital Health/ Accreditation Requirements
Assisting clinics with all E-Health / Digital Health and accreditation requirements.
Medical IT Training
Training the users in all areas of Medical IT and creating training packages for specific needs such as e-Health/Disaster Recovery/ Data Extractions tools and many others.
Complete References
Our business has grown as a result of satisfied customers. Therefore we will gladly provide a complete list of clients for references. We manage clients throughout Australia in metropolitan and regional areas.
1
Days a Week Support
